Contact Us - AI Detector

Contact AI Detector

We value every message we receive and are committed to providing timely, helpful responses. Whether you need technical support, have a question about our AI detection tools, or are interested in a business partnership, this page will guide you to the right contact method.

Primary Email: support@aidetector.ink

Website: aidetector.ink

How to Reach Us

Email Support

The most reliable way to contact AI Detector is by email. Our support team monitors incoming messages throughout business hours and strives to respond promptly to every inquiry.

General Support: support@aidetector.ink

When sending an email, please include:

• A clear subject line describing your inquiry (for example, "Question about detection results" or "API integration help").
• Your account email address, if you have an AI Detector account.
• A detailed description of your question, issue, or request.
• Screenshots or examples, if applicable, to help us understand your situation.

Providing this information upfront helps us route your message to the right team member and respond more quickly.

Types of Inquiries

General Questions

If you have questions about how AI Detector works, what our detection tools can do, or how to get started with our platform, send us an email at support@aidetector.ink with "General Question" in the subject line. We are happy to explain our detection methodology, help you choose the right plan, or walk you through any feature of our platform.

Common general questions include:

• How does AI content detection work?
• What AI models can AI Detector identify?
• How accurate are the detection results?
• What is the difference between free and premium plans?
• How do confidence scores work?

Technical Support

If you are experiencing a technical issue with our platform, such as errors during text analysis, problems with your account, or unexpected detection results, our technical support team is ready to help.

When reporting a technical issue, please include:

• The specific tool or feature you were using (AI Content Detector, ChatGPT Detector, AI Essay Detector, AI Humanizer, etc.).
• The steps you took before the issue occurred.
• Any error messages you received.
• Your browser and operating system.
• The approximate time the issue occurred.

Send technical support requests to support@aidetector.ink with "Technical Support" in the subject line.

API and Developer Support

If you are a developer integrating AI Detector's API into your application, we offer dedicated support for API-related questions. Whether you need help with authentication, endpoint usage, rate limits, or response formatting, our developer support team can assist.

For API support, please include:

• Your API key identifier (do not send your full API key in email for security purposes).
• The API endpoint you are working with.
• The request and response data (with any sensitive information redacted).
• The programming language and HTTP library you are using.

Send API support requests to support@aidetector.ink with "API Support" in the subject line.

Account and Billing

For questions about your account, subscription, billing, or payment, contact us with "Account/Billing" in the subject line. We can assist with:

• Subscription upgrades or downgrades.
• Payment method changes.
• Invoice requests.
• Refund inquiries.
• Account deletion requests.
• Usage and credit balance questions.

Business Inquiries

For business-related matters, including volume licensing, custom pricing, white-label solutions, or enterprise agreements, please contact us at support@aidetector.ink with "Business Inquiry" in the subject line.

Please include information about:

• Your organization name and size.
• Your intended use case for AI detection.
• Estimated volume of text you need to analyze.
• Any specific requirements or integrations you need.

Partnership Opportunities

We are open to partnerships with educational institutions, content platforms, publishing houses, media organizations, and technology companies that share our commitment to content authenticity and transparency.

If you are interested in partnering with AI Detector, please send an email to support@aidetector.ink with "Partnership" in the subject line and include:

• Your organization and your role within it.
• The type of partnership you are proposing (integration, reseller, educational, research, etc.).
• How you believe the partnership would benefit both parties.
• Any relevant links to your organization's website or products.

Media and Press

Journalists, bloggers, and media professionals seeking information about AI Detector for coverage or review purposes are welcome to contact us at support@aidetector.ink with "Press/Media" in the subject line. We are happy to provide information, arrange interviews, or offer access to our platform for review purposes.

Feedback and Suggestions

We actively welcome feedback from our users. If you have suggestions for new features, improvements to existing tools, or general feedback about your experience with AI Detector, please let us know. User feedback directly influences our product roadmap and helps us build a better platform for everyone.

Send feedback to support@aidetector.ink with "Feedback" in the subject line.

Response Time Expectations

We are committed to responding to all inquiries as promptly as possible. Here is what you can generally expect:

Please note that response times may be longer during weekends, holidays, or periods of unusually high volume. We appreciate your patience and assure you that every message is read and will receive a response.

Office Hours

Our support team operates during the following hours:

• Monday through Friday: 9:00 AM to 6:00 PM (UTC)
• Saturday: Limited support, 10:00 AM to 2:00 PM (UTC)
• Sunday and Public Holidays: Closed (emails received will be addressed on the next business day)

Messages received outside of business hours are queued and addressed in the order they are received when the team returns.

For critical issues affecting platform availability or data security, we maintain monitoring outside of regular business hours and will respond to urgent matters as quickly as possible.

Frequently Asked Questions About Contacting Us

Do I need an account to contact support?

No. You do not need an AI Detector account to reach out to us. Anyone can send an email to support@aidetector.ink with their question or concern.

Can I request a product demo?

Yes. If you are evaluating AI Detector for your organization and would like a guided walkthrough of our platform's features, send an email with "Demo Request" in the subject line. Include information about your organization and your specific use case so we can tailor the demonstration to your needs.

How do I report a bug?

Send an email to support@aidetector.ink with "Bug Report" in the subject line. Include as much detail as possible about the issue: what you were doing, what you expected to happen, what actually happened, and any error messages or screenshots. The more information you provide, the faster we can identify and resolve the issue.

Can I request a feature?

Absolutely. We take feature requests seriously and use them to guide our product development. Send your feature request to support@aidetector.ink with "Feature Request" in the subject line. Describe the feature you would like, the problem it would solve, and how you envision it working.

How do I delete my account?

To request account deletion, send an email to support@aidetector.ink with "Account Deletion" in the subject line from the email address associated with your account. We will process your request and confirm once your account and associated data have been deleted. Please note that this action is irreversible.

What if I do not receive a response?

If you have not received a response within the expected timeframe listed above, please check your spam or junk folder first. If you still have not received a reply, send a follow-up email referencing your original message. We make every effort to respond to all inquiries, and a missed response is unintentional.

Is my communication with support confidential?

Yes. All communications with our support team are treated as confidential. We do not share the content of support conversations with third parties. Any information you share for troubleshooting purposes is used solely to resolve your inquiry.

Before You Contact Us

To help us help you more efficiently, consider checking these resources first:

• AI Detector Documentation: Our documentation covers how to use all of our detection tools, account management, API integration, and more.
• Privacy Policy: For questions about how we handle your data.
• Cookie Policy: For information about cookies on our website.
• Terms of Service: For questions about the terms governing use of our platform.
• Disclaimer: For information about the limitations of our detection tools.

If your question is not addressed in these resources, we are glad to help directly.

We Look Forward to Hearing From You

At AI Detector, we are building more than a detection tool. We are building a community of users who care about content authenticity and transparency. Your messages, questions, and feedback are an essential part of that effort. Do not hesitate to reach out.

Email: support@aidetector.ink

Website: aidetector.ink